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+080024667921
housemed@mikado.com
34th Avenue New York, W2 3XE

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Sat and Sun - Closed
Contact Us For Help
Wilmington, NC 28403

Patient Portal

Our patient portal is a secure way to access your health information and communicate with our office.
Use the Portal For
Brief, non-urgent questions related to an existing condition or recent visit
Simple follow-up questions after visits
Medication refill requests
Reviewing lab and imaging results
Updating medications, allergies, or pharmacy information
Appointment requests
Do NOT Use the Portal For
Emergencies or severe symptoms
Urgent same-day concerns
Chest pain or shortness of breath
Multiple new or complex concerns
Extensive back-and-forth medical discussions
Questions for or about family members

For urgent issues, please call our office directly. In an emergency, call 911.

Response Time

Messages are reviewed during regular business hours. Please allow up to 2 business days for a response.

Messages sent after hours, weekends, or holidays will be addressed the next business day.

Please do not send duplicate messages regarding the same issue, as this may delay response times.

Our Goal

The portal is designed to improve communication and support your care, but it does not replace in-person or urgent medical evaluation when needed.

Appointments vs Portal Messages

Some concerns are better addressed during an appointment, including:

Multiple concerns in one message
Ongoing or worsening symptoms
Medication changes requiring discussion
Complex medical questions

If an appointment is needed, our staff will help schedule the appropriate follow-up.